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Ask the experts

If you need support on a specific solution or an Elastix Certified Engineer dedicated to solve any critical issue in your Elastix Server we have the right service for you.

Elastix Support Suscriptions

The Elastix Support Subscription allows you to secure one or more servers to receive dedicated Elastix attention to solve unexpected problems. Get information in our Subscription Section or at your nearest Elastix reseller.

Elastix Web Chat Support

The Elastix WebChat Support is the best way to found quick support and assessment for any Elastix topic. From "how to" procedures to estimation of implementation projects you will always find the right and shortest way to configure your Elastix based system or perform your project with 2nd and 3rd level of support behind your back.

You can purchase an hour of support or a bundle of 5 and 10 hours in 8x5 format (attention in regular working and hour dates) or 24x7 (attention every day of the year). Use them for an estimation, a scheduled maintenance, a survey or keep them as a "Stand By" support technician you can consult at any time.  

We count with a team of Elastix Certified Technicians available 24 hours 365 days a year. Our Web Chat Support allow you to make consultations or configurations in your server whenever you require it.


Purchase your package of support at our Online Store and use it whenever you requires.


Click here for Elastix Web Chat Support terms and conditions






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